How can we Improve Packback Questions?

Packback's product team wants to hear your suggestions about how we can make Packback Questions more useful, friendly, and curiosity-inspiring!

Here's what each of the statuses below mean:

Under Consideration: We are aware of this suggestion and agree that it could be valuable, but are still gathering data.
Planned: This suggestion is in our product backlog and is planned for release in the next 3-6 months.
Not Planned: Based on our product purpose and current team resources, we do not expect this suggestion to be worked on in the next 6 months.
Done: This improvement is now live in Packback Questions!

Please note: This list does not reflect Packback's full roadmap; the list below is limited to improvements and iteration on existing features in the Packback Questions platform. Large-scale features are not included here.

Allow users to merge 2 accounts and/or connect multiple school emails to the same account.

When students have multiple emails for the same school, or have been enrolled at multiple institutions while using Packback, accounts are currently tied to a single ...
Suggested by: Jessica Tenuta (14 Nov, '19) Upvoted: 15 Feb Comments: 0
Under consideration Account Settings

Packback Questions Should support Multi-factor Auth

To increase the security of student accounts on Packback Questions, it should support an additional form of authentication, such as two-factor auth.
Suggested by: Craig Booth (30 Dec, '19) Upvoted: 07 Jun, '21 Comments: 3
Under consideration Account Settings

Add a "Request new Avatar feature" option to take in requests for new hair, features, colors, etc.

We want to make sure every learner can create an avatar that represents them in their community. If we are missing a feature (accessory, cultural garb, hair color, ...
Suggested by: Jessica Tenuta (14 Nov, '19) Upvoted: 14 Nov, '19 Comments: 0

Add an "Account" page, instead of having all Account options listed in dropdown menu in the top nav.

To improve the Account Settings experience on Packback, we plan to add an "Account" page where Packback users can access a menu of available account settings, instead ...
Suggested by: Jessica Tenuta (14 Nov, '19) Upvoted: 14 Nov, '19 Comments: 0